We are pleased to invite applications from interested and qualified applicants for the Sales Representative position. Responsibilities

• Generating sales revenue in accordance with individual and team goals.
• Plan and organize an aggressive personal sales strategy to meet sales targets set.
• Recognize the needs of the consumer and provide detailed information to the consumer about the technical specifications of the computer hardware/software offered by the company.
• Advise customers on technical matters and recommends appropriate computer configurations.
• Construct sales pitches and presentations.
• Maintain awareness and keep abreast of constantly changing software, hardware systems and peripherals.
• Conduct detailed market research to find the ideal prospects for the company products.
• Supply management with oral and written reports.

Qualifications

• Bachelor’s degree/diploma in business, marketing, Information technology or related field.
• At least 2 years experience in computer sales.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Excellent interpersonal skills, including the ability to quickly build rapport with both customers.
• A commitment to excellent customer service.
• Excellent written and verbal communication skills.

If you posses the necessary qualifications, kindly share your resume to inquiries@mombasacomputers.com on or before 11th November 2020. Only shortlisted candidates will be contacted.  

We are looking for well-spoken, experienced, and results-oriented Customer Service Representative to be responsible for closing sales over the telephone and ensuring good customer interface with our clients as well as relationship management within the entire sales/support cycle.  Job Description a) Answer incoming calls from customers who want to place orders, respond to inquiries, manage complaints, troubleshoot significant customer service problems, and provide general information. b) Inform customers of the product terms and features and project a professional company image through voice and online interactions. c) Provide feedback which could support the development of marketing strategies to compete with other companies. d) Primary contact team for consumers interested in the products we offer and will be responsible for assisting them in completing purchases online and over the phone. e) Follow communication procedures, guidelines and policies. Requirements a) Two years’ experience in a sales-related role, preferably computers and accessory sales will be an added advantage. b) Outstanding verbal communication skills and a positive attitude. c) Fluent in English and Swahili language, both written and verbal. d) Proficiency in computer skills including MS Word, Excel, Outlook, and CRM. e) Go the extra mile to meet sales quota and facilitate future sales. f)  Ability to multi-task, prioritize, and manage time effectively.   Send your resume and cover letter to inquiries@mombasacomputers.com on or before 1st Sept 2020